Privacy Policy
How EasyToSTL collects, uses, and protects your personal data and 3D design files.
Last updated: 2026-09-21
Introduction
At EasyToSTL (easytostl.com), we respect your privacy and are committed to protecting your personal data and creative assets. This Privacy Policy explains how we collect, handle, store, and safeguard your information when you access our website, use our in-browser 3D tools, or generate 3D STL models.
Information We Collect
We collect minimal data necessary to deliver fast, reliable, and secure 3D conversion services:
- Account Credentials — When you sign up, we collect your email address, username, and password hash (managed via encrypted authentication).
- Uploaded Images & 3D Assets — Images you upload for AI 3D generation and the resulting STL, GLB, and OBJ mesh files. Client-side tools (such as the local 3D viewer and format converters) process files entirely within your web browser without transmitting mesh geometry to our servers.
- Usage & AI Task Telemetry — Diagnostic records of generation tasks (e.g. task ID, resolution setting, duration, credit consumption) to guarantee service delivery and prevent abuse.
- Billing & Payment Records — Payment records (e.g. Stripe checkout IDs, PayPal order tokens, subscription tier, credit balance). Full credit card numbers are processed directly by PCI-DSS compliant providers (Stripe and PayPal) and are never stored on our servers.
- Technical Data & Cookies — Anonymized browser version, device category, preferred language, and essential session cookies required for authentication and security.
How We Use Your Information
We use collected information strictly to:
- Operate, maintain, and enhance the EasyToSTL platform.
- Process AI 3D image-to-mesh conversions and provide downloadable watertight STL files.
- Manage credit balances, billing cycles, and deliver requested services.
- Detect, prevent, and troubleshoot technical errors, malicious automated scraping, or platform abuse.
- Deliver transactional notifications, password resets, and respond directly to support inquiries.
Design Assets & AI Model Training
We respect your intellectual property.
- We do not sell your personal information or uploaded design artwork.
- Your uploaded images and generated 3D meshes are your property. We do not use your private uploaded models to train public third-party AI foundation models without explicit consent.
- Files stored in our encrypted object storage (Cloudflare R2) are accessible only via time-bounded signed URLs or your authenticated account session, and you may delete your saved assets at any time through your Asset Library.
Data Security & Storage
We implement defense-in-depth security standards:
- Encryption: End-to-end HTTPS/TLS encryption in transit and AES-256 encryption at rest for all database and asset records.
- Access Control: Strict role-based permissions ensuring only authenticated task handlers and storage workers interact with asset URLs.
Your Rights
Depending on your jurisdiction (including GDPR and CCPA), you hold the right to:
- Access and inspect the personal data we maintain about you.
- Export or download your generated 3D models and transaction history.
- Request the permanent erasure of your account, uploaded images, and generated models.
You can manage your data directly within Account Settings or by contacting our Data Protection and Support team.
Contact Us
If you have any questions, privacy concerns, or data erasure requests regarding this Privacy Policy, please contact our support desk:
- Official Support Email: support@easytostl.com
- Website: https://easytostl.com
- Ticket Center: Submit a Support Ticket